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2017 Ordo App Update, 02.16.17

A recent date sequence issue in the Ordo app has been resolved, but may require a reinstallation of the app to be effective. Completely delete the app from your device and reinstall from the Google Play Store. You will not be charged for your previously purchased region if using the same account as before.

If the problem persists, please revisit this page and submit the form below with your information and we will get back to you.

We apologize for the inconvenience and thank you for your help.

Frequently Asked Questions

I've purchased the app, but cannot access date information.

If you downloaded and installed a region on the app before the activation date of November 28 and are finding data to be unavailable, please shut down and relaunch the app in your device. If this does not activate the Ordo region information, you may need to delete the app and reinstall. Google Play will recognize your previous region purchase and reinstall without charging your account. The reason this may be required is that in the 2017 version we have changed the app architecture so that the region information loads into your device rather than streaming from the database, as in previous versions. This allows the app to function in non-WiFi environments.

If any other difficulties are encountered or you have suggestions as to how to improve the Ordo app, please use the form below. Unfortunately we are unable to respond to telephone support calls at this time.

Thank you for your patience and participation in making the Ordo app the best it can be.

What does the Ordo App cost?

The Ordo App is available from the Google Play Store for 16.99.

How do I get the Ordo App?

The Ordo app for Android is available for all devices running the Android operating system, (practically all non-Apple devices), and can be downloaded from the Google Play Store. The initial download will be of the Ordo container, which will direct you to the area to select & purchase your specific region.

Will the Ordo app run on all my Android devices, or will I be required to purchase again for each one?

The Ordo app will run on any Android device where it is downloaded using the same Google Play account credentials. There will be no additional charges if the same account as the original purchase is used.

Does the Ordo app need to be repurchased each year?

The digital Ordo app undergoes a more rigorous production process than the printed version so, like the printed version, incurs production costs to be offset. The end result is that the Ordo app is priced just as the print version, and like the print version, is purchased for each new yearly edition.

Is there a discount for purchasing both the app & printed versions of the Ordo?

At this time we aren't able to discount the book or app if both are purchased. The topic is scheduled for consideration, and we will be making an announcement to our email subscribers when the subject clears the board.
Please use the sign-up form on this page to receive upcoming Ordo announcements.

Are there plans for a Windows Mobile version of the Ordo app?

At present we are focusing our attention of refining and updating the Apple/iOS & Android versions of the app. Once we're comfortable with those two platforms, we'll consider building the Windows Mobile platform to join the others. We'll have an announcement when that time arrives.
Please use the sign-up form on this page to receive upcoming Ordo announcements.

Upcoming Changes & Improvements

Upcoming changes & improvements on the app, based on user feedback:

  • Default Region Assignment: For those with two or more regions, the ability to designate one region as default, so that any initial activity in the app applies to that region unles specifically directed otherwise.
  • Search Results Roaming: Will allow a page-turn or swipe effect for visiting a date range of results before and after the date selected.
  • Open to Last Date Searched: Once implemented, this feature will allow the app to open to the last date searched, or the current date. This will eliminate the need to see the date selector screen before getting the current day's information.
  • Settings Area: An area where settings and helpful user tips can be found and applied.

Known Concerns:  WiFi Dependency for Data Streaming — SOLVED!

We are pleased to announce that in the 2017 version, regional data is now downloaded into the app, making the mobile Ordo WiFi independent.

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